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Driving Customer Service Through Lifetime Customer Value

Your level of customer service should always be equal to or higher than your customer’s lifetime customer value.  

How to Track Sales Opportunities to Predict New Revenue

In this post, we are going to talk about how to track sales opportunities so you can predict new revenue […]

Investing in your Team Equals Investing in Your Business’s Future

Learn how to invest in your team to build team engagement and a business that is more profitable.

Using Data to Drive Decision-making and Build Businesses

  Managers often complain they lack information to make business decisions in spite of access to many solutions which claim […]

Managing and Communicating with Your Clients

When it comes to retaining your clients and building a strong relationship, communication plays a key role to setting expectations […]

Build An Online Community To Grow Your Small Business

When Susan Blanchett was told she no longer had a job, she decided to start her own business making and […]

Stand Out by Branding Your Business

“The most Beloved Brands are either different, better or cheaper. Or else, not around for very long.”

Advantages Of Forecasting

Financial forecasts assist in managing your finances. They are future predictions of your business finances, as compared to statements, which […]

Business Resilience: Vision & Goals

As accountants, we strive to help our clients build resilient and successful businesses. In the current business environment, there are […]

Is Your Business Model Standing the Test of COVID-19?

As accountants, we need to understand our clients’ business models. In very simple terms, a business model refers to “the way […]

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